It is nice to know that great customer service still exists. I will order from your company again. thank you so much. It is a wonderful product and we are having great fun with it, as well as teaching our friends, families and coworkers about vermiculture and going green. It is so important. I would recommend your product to anyone. Cindi from Maine

I really appreciate the way you do business. Colleen from California

This bin looks good in the kitchen, is more than easy to use and my worms are very happy in it. It has large trays so you can keep using it for a good while before paying it any attention (like removing completed compost). The bottom collects "worm tea" which your plants will love and the lid keeps uglies out of sight but is well ventilated for the worms. And it's true: no flies, no stink, nada. Honestly, I will probably buy another one soon (there's always more waste to be wormed!)